Two weeks ago my wife, who is a spreadsheet and numbers whiz sat me down, as only a wife can do, and showed me how “I left $48,255 dollars on the table” by not participating in a MLM program offered by one of my major direct mail marketing suppliers.

I have always had a somewhat vocal, negative attitude about MLM organizations. This was due to my distasteful past experiences with several high profile MLM companies during the late 1980s. A few who nearly hired me as a marketing consultant attempted to barter my services for their products. Trade-outs have never excited me. I cannot feed my family or keep the lights on by bartering my services. Besides, why should I when I have plenty of clients willing to pay me with good old American greenbacks!

After my wife’s lesson, I decided to reconsider MLM since leaving $48,255 dollars on the table disturbed me, to put it mildly.

While the MLM business model has been around for at least 70 years, there are a few new players in the MLM Industry who have very generously skewed their commissions and bonuses in favor of their sales organizations with astonishingly positive results.

One such company www.sendoutcards.com, (SOC) founded in 2004, in Salt Lake City in just 5 years achieved annual revenues of $140 million. This privately-held  company is entirely debt-free and continues to experience double digit growth despite this worsening Recession.

They offer unique, in-demand services in the formerly sleepy $7.5 billion Greeting Cards Industry. Unique because greeting card buyers can (from the convenience of the computers) select a card from an online inventory of over 15,000 postcards, two or three panel glossy stock greeting cards; enter the name and address of the recipient into a contact management system; compose a personalized message online, then transmit that captured information with a single Click on the SEND CARD screen button. It goes to the company’s Salt Lake City Mail Processing Center.

Each night, hundreds of thousands of personalized greeting cards are processed; inserted into envelopes with return and sender addressee direct imprinting on the envelope (no labels) plus a first class stamp is affixed and envelopes are sealed, trayed and delivered to the Salt Lake City Sectional Center for mailing for a mere cost to the sender of between $1.06 – $1.42 each.

While e-mail has negatively impacted US Postal Service profits and a 2 cent First-Class Postage Rate hike is in the works, to offset a $7 billion dollar deficit; the Send Out Cards business is expanding at an exponential growth rate.

I joined SOC in January 2006 and I was issued a 4 digit User ID number. Yesterday, a friend was issued a 6 digit User ID number which is proof of over 106,000 member enrollments in six years.

SOC has built a better MLM Model which has driven this new contender to the forefront of the formerly sleepy $7.5 billion Greeting Cards Industry dominated by Hallmark and American Greeting Cards. SOC, the new kid on the block, is gulping up market share because of their technological innovation and a refreshing simple but effective MLM business model.

In my next blog, I will elaborate on SOC’s success and why I have become a devoted disciple.

Five years after joining, I sold Mr. Mailer, Inc., by that time, a flourishing direct mail processing and mailing list brokerage and I became a for-profit professional speaker which I practiced for another 17 years. I still pinch myself when I recall how many people actually paid me (and, still do) for opening my mouth.  

Toastmasters can take most of the credit for giving me the confidence I needed to stand and deliver over 1,917 paid speaking engagements during my professional speaking career. I tested much of the material for those speeches at my weekly Toastmasters meeting. If those I knew responded well to my message, I figured it was good enough to try out with paid audiences and most of the time, this was a correct assumption!  My weekly Winter Park Toastmasters meeting became my ‘learning laboratory’ and it still is after 32 years.  

It was there that I made lifetime friendships with some outstanding people from all walks of life. Preachers, poets, professors, lawyers, business professionals; actually all very positive, professionals who joined to become “Masters of the Spoken Word”, the slogan of our chapter which was founded that 1963 day JFK was assassinated.

This group made me truly appreciate the sacrifices of the generation, which came before me. Tom Brokaw’s Greatest Generation had many alumni in our chapter. One in particular, was my mentor. First, he repeatedly harassed me to come to my first Winter Park Toastmasters meeting in February 1978.

Like many over-worked new business owners, I was too: busy, overworked and tired. The meeting was too:  far, early and frequent. Actually, I was too chicken for fear I would have to stand and speak in front of strangers and probably embarrass myself.  My mentor, a successful insurance professional, Harold Lanigan, would not take no for an answer. True to his nature, he just kept on closing. Finally, I relented and attended, and that singular experience forever changed my life.

Harold’s signature WW2 stories galvanized our attention with his narratives of a 22-year-old pilot of a B-17 over the war-torn skies of Occupied France. In one losing encounter with an enemy plane, he and his crew parachuted out of their broken War bird at 11,000 feet. In a second two years later, piloting another plane, he was shot down and spent the rest of WW2 in a Nazi POW Camp.

Harold is gone but his stories, his character and his influence on me live on as my legacy. I am still a Winter Park Toastmaster. I still enjoy speaking and improving with each speech. Even more, I enjoy sharing my knowledge with our newer members, so they too can carry on the tradition of our great Toastmasters chapter.

This is one anniversary I have truly enjoyed celebrating. To learn more about Toastmasters International, go to www.toastmasters.org and maybe, someday you will thank me. FYI, if you visit the website soon, CLICK on “A Funny Thing Happened”…..and read my Talk about starting over! story.

You may recall, in my November 13th posting, I talked about how the 30 Chapters in my Central Florida BNI Region comprised my formal network. Also, how BNI-sponsored referral training has been instrumental in insulating us from this Recession. BNI teaches us the process of how to conduct Dance Cards. A Dance Card is a face-time interview between two BNI members. First, members of the same chapter and later, members of other chapters. 

Scheduling Dance Cards every week inside and outside my chapter has resulted in what I refer to as my informal Super GIVERS Network. Basically, it’s my Central Florida Regional Network. These are BNI Members who are serious about exchanging referrals which convert into paying customers and even, advocates who become second and third tiered referral sources inside our 4 county region.

Right now, there are 26 business professionals in my informal BNI Super GIVERS Network and it continues to grow. In return for their vigilance, I constantly listen and look for referrals which will convert to paying customers for them in West Orange and South Lake Counties. Unselfish reciprocity is our battle cry.

It sounds like a lot of paper shuffling. It’s not. In fact, all of the 1 page Dance Card INFO Profiles of these Super GIVERS are kept in my red binder in my car, tab-divided by service category. For example, I have several Super GIVERS who are in the Payroll-Processing tab section. I avoid confusion by sub-dividing their expertise. One specializes in fast-food restaurants and take-out services while another is a construction industry expert.

I don’t deal with generalists - those who claim to know it all – or, who want the whole pie. Why not? Well, I’m living-proof clients prefer to hire specialists. I don’t train b2b sales professionals how to present, close the sale or how to conduct customer service after the sale. I am well-versed and experienced in these skills. I just choose NOT to be a generalist sales trainer. My expertise is giving them the tools to painlessly and systematically gain repeated, ethical access to those who sign the checks for what they sell.

Actually, NOT giving these b2b sales professionals the tools but teaching them how & when to use these tools to gain repeated, ethical access. The difference between access and ethical access is important. With ‘ethical access’ one is always invited back by the prospective client. There are no gimmicks used to end-run the gatekeeper or to attempt to fool the decision-maker. Also, by choosing NOT to, I’m doing what I love to do which is to train and rub elbows with the World’s Greatest Sales Prospectors.

This isn’t work, it’s fun! I’m not a golfer, bowler or bass fisherman. One day each month I enjoy surf-fishing in the Atlantic Ocean with my retired friends whom I refuse to join as another retiree. I plan to work as long as I can help others master the art and science of Power Prospecting.

Back to my informal Super GIVERS network! These are sales professionals who passed my test. The ‘test’ is whether they share serious referrals – unselfishly – or whether, it’s the you give me 1 referral and then I’ll give you 1 childish mindset. Once I sense I’m sitting in the presence of a Super GIVER, I will open my address book and share all my worthy contacts with my new-found Super GIVER associate. Sometimes, it’s as many as 20 or as few as 5 contacts. It depends on what I understand to be an ideal contact for that person. During the Dance Card (BNI lingo) we sit down and understand each other’s best prospect trigger phrases or cues. For example, on my 1 Page Dance Card INFO sheet, there is this question: What trigger phrases should I listen for?  These are cues, which when overheard, would indicate I’m in the presence of a good prospect for you.  

My 3 trigger phrases are: “I just can’t seem to get in front of decision-makers” or,  “How do you get past voice mail jail and get decision-makers to return your voice mail messages?” or, “My commission check is on a diet during this Recession.”  When one of my Super GIVERS hears one of these statements, he/she is trained to reply, “I know someone who may be able to help you. He specializes in helping b2b sales professionals earn the income they deserve. If I ask Gordie Allen to call you, will you accept his call?”  An affirmative answer results in a business card exchange and a confirming preferred call time. That’s all I need for a lead. A recommendation  or a referral is better but this door-opening lead works for me.

BNI provides members a lengthy 3 page questionnaire to conduct a very thorough Dance Card. I prefer my 1 page Dance Card INFO Sheet since it provides me an accurate snapshot, something I can quickly review while gridlocked in traffic. I like having all the relevant Super GIVERS info captured on 1 single sided page.

Dance Cards need to be updated. At least monthly, so I’ll call my informal Super GIVER network partners to discover what’s new? What new services, products or testimonials or ‘specials’ they have added to make their offering that much more customer-attractive. The BIG BENEfit of organizing and building an informal referral network of Super GIVERS is they never stop giving as long as everyone reciprocates. Sustaining and growing the informal network is easy once you build momentum and referral partners get referrals which convert into paying customers.  

Today, the day before Thanksgiving, I’m waiting to convert one more referral into a paying customer which would make this my best November sales-topper in 30 years! Next week, I’ll give you my November Report Card: the ROI and Why my Super GIVERS Gain Network is worth the nurturing and effort. Also, in December, you will learn about another group which is becoming a hugely productive source of more board-room level referrals for me.

FYI, if you’d like a copy of my Super GIVERS Dance Card INFO Sheet, to start your own informal Super GIVERS Network, do this: e-mail me at: eurekaman43@hotmail.com and in the Subject line, enter Send Super GIVERS INFO Sheet. This will be my early Holiday Gift to you. Stay well, prosper and make it a memorable Thanksgiving!

Today, my 30 years of experience has better equipped me to rise above the Chicken Little fray of, “The Sky is Falling…..the Sky is Falling” mindsets of an alarming number of small business owners.

Did I see THIS Recession coming? Yes, but I just wasn’t prepared for the Government to be so unprepared to respond so poorly to manage and slow down this deepening crisis. Nor, did I anticipate how quickly the R-word would become our grim reality. Like many self-employed small business owners I have been sticking to my knitting; meeting my daily challenges; and letting the BIG Picture take care of itself.

Well, the BIG Picture has front-and-centered and gotten my attention! In my face, on the nightly news and also in my pocket. Suddenly, sales training budgets with several of my oldest b2b clients have gone on crash diets!

Did I have a Backup Plan? Yes. Today, I will begin the process of sharing with you the nuts-and-bolts of my Plan. I’ll tell you how and why to structure your own Recession-Proof source of new business referrals. 

I have a formal business contact network and my own Super-Givers network inside this group. One of the lead organizations in my formal network is BNI (Business Network International), the World’s foremost Business Referral Networking Organization. Founded in 1985, in Southern California by Dr. Ivan Misner, an organizational management consultant, BNI has grown to become the ’800 pound Gorilla’ in the face-to-face world of business networking. With over 5,000 chapters in over 40 counties, BNI is growing exponentially at about 100 chapters monthly.

I can’t say enough good things about BNI, especially now as we ride out what looks like a lengthy Recession. The 30 local Chapters in the Central Florida BNI Region have become my “Islands of Prosperity in a Sea of Recession”.  These 30 chapters have 600+ member companies whose reps meet weekly to document and share serious b2b and b2c referrals in the spirit of BNI’s Givers-Gain Philosophy.

Besides providing a catalyst in the form of robust, well-managed chapters with non-competing member companies, BNI provides several monthly members-only, informative referral marketing 2 hour training workshops. Member Success Programs, MSPs in BNI’s lingo, enables chapter members to continually sharpen their referral marketing skills. These are top notch, info-packed sessions well worth the nominal $15. fee.

While my company, Leads-Plus, Inc., is a member of BNI’s Referral Masters Chapter in Winter Garden, FL, my BNI membership entitles me to visit any of the 29 other Central Florida chapters so I can actively exchange referrals and network to my heart’s content. These 30 chapters are my formal network.   I attend my weekly Referral Masters Chapter meeting plus, one of the other 29 Chapter meetings. 

Dr. Misner has authored and co-authored several best-selling books on the subject of referral marketing and networking. According to the mainstream press, he is  “The Father of Modern Networking”, a richly deserved title since he is still trotting the Globe spreading the BNI Gospel to thousands of business professionals, monthly. 

Even if you aren’t a BNI member you can subscribe to SuccessNET, his monthly e-newsletter. It’s filled with timely tips for mastering the referral  marketing process. Go to www.bni.com to learn more about this great organization; to locate a nearby chapter and to subscribe to SuccessNET.

ROI Realities. My most recent 6 visits, in the past 30 days, to other local BNI Chapters resulted in 17 referrals, 6 of which have already converted into $4,600 in new b2b client sales prospecting training contracts and sales of my September-released eBook titled, How to Get Face-Time with People Who Buy What You Sell. To download a FREE Preview Minibook, CLICK on The Purchase eBook Now button in the right or top margin.

Next week, I’ll tell you about my Super-Givers network inside the 30 BNI Chapters in my Central FL Region and how to avoid participating in the Recession by weaving your own Recession-Proof Business Safety Net!