How to Become a Polished Phone Communicator!

Toastmasters International training is the best investment to develop one’s communications skills. Once one becomes a chapter member, they will have the opportunity to learn, by doing, which is the most effective way to anchor their newly acquired learning skills.

Leaking Lifeboats and Sales Prospecting

Effective sales prospecting which leads to new business, the lifeblood of all companies, requires accepting failure as an important part of the success process.

Liars or Buyers? How to Get the Truth Over the Phone!

How do you, the sales professional, determine whether the person on the other end of the phone is being truthful? Your questions and how you ask them will reveal whether you are speaking with a liar or a potential buyer. Asking these questions on the phone will eliminate wasted face-time sales calls.